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Relationship & Perception Management



This course develops the skills of senior managers and those working toward a National Certificate in Generic Management NQF 5 and will enable managers to:

  • Lead and manage a team of first line managers
  • Enhance individual, team and organisational effectiveness
  • Build relationships with supervisors and stakeholders across the value chain
  • Manage conflict with the team
  • Manage diversity to increase productivity
  • Enhance the development of teams and team members

This course consists of self-directed online learning (video lectures followed by completion of various tasks and activities), coupled with facilitator/tutor support over Telegram group chat, Telegram individual chat and six scheduled Zoom group support sessions over a three week period. 

NQF Level 5: 55 Credits

Unit standards awarded upon successful completion of
this learning programme:

252037 Build teams to achieve goals and objectives
Level 5-6 Credits
252027 Devise and apply strategies to establish and maintain
workplace relationships
Level 5-6 Credits
252029 Lead people development and talent management
Level 5-8 Credits
252043 Manage a diverse workforce to add value
Level 5-6 Credits
120300 Analyse leadership and related theories in a work context
Level 5-8 Credits
252042 Apply the principles of ethics to improve organisational culture
Level 5-5 Credits
252022 Develop;, implement and evaluate a project plan
Level 5-8 Credits
12433 Use communications techniques effectively
Level 5-8 Credits

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