Relationship & Perception Management

This course develops the skills of senior managers and those working toward a National Certificate in Generic Management NQF 5 and will enable managers to:

• Lead and manage a team of first line managers
• Enhance individual, team and organisational effectiveness
• Build relationships with supervisors and stakeholders across the value chain
• Manage conflict with the team
• Manage diversity to increase productivity
• Enhance the development of teams and team members

Duration:
This course consists of self-directed online learning (video lectures followed by completion of various tasks and activities), coupled with facilitator/tutor support over Telegram group chat, Telegram individual chat and six scheduled Zoom group support sessions over a three week period. 

NQF Level 5: 55 Credits

Unit standards awarded upon successful completion of
this learning programme:

252037	Build teams to achieve goals and objectives Level 5-6 Credits
252027	Devise and apply strategies to establish and maintain workplace relationships Level 5-6 Credits
252029	Lead people development and talent management Level 5-8 Credits
252043	Manage a diverse workforce to add value Level 5-6 Credits
120300	Analyse leadership and related theories in a work context Level 5-8 Credits
252042	Apply the principles of ethics to improve organisational culture Level 5-5 Credits
252022	Develop;, implement and evaluate a project plan Level 5-8 Credits
12433	Use communications techniques effectively Level 5-8 Credits