L&D: Level 5 Courses

ETD Management & Quality Management

This programme is aimed at those candidates that have a baseline competence in general management, Human Resource management or Learning & Development (L&D) management practices. A minimum of two years’ work experience as supervisor, manager, HR practitioner or trainer is therefore recommended. The programme enables specialisation in the L&D Management and Quality Management role. The programme may also be taken as part of the National Diploma: OD-ETD Practices at NQF SAQA ID 50333.

This skills programme will equip L&D managers and Quality managers to:

  • Develop strategic and operational plans for any skills development project, for example, developing a project plan which maps out the objectives, outputs, processes, responsibilities, timeframes and resource requirements for a learning project
  • Develop and implement systems, tools and processes for managing the quality of the learnerships, skills programmes or other L&D they aim to deliver


Research nationally and internationally shows that the role of L&D managers has begun to shift, particularly in organisations that face uncertain market conditions.

Staff often need to be able to learn on the job and from the job; they need
multi-skilled, flexible, self-managerial and teamwork competencies. L&D
managers must be able to embed education and training within workplace
processes.

Participants will gain an understanding of project management, the role of L&D in learning organisations and the development and implementation of quality management systems. They will also analyse the management requirements of L&D in their organisations, share their challenges with one another and work together in developing the systems and tools to meet these challenges.
Research nationally and internationally shows that the role of L&D managers has begun to shift, particularly in organisations that face uncertain market conditions.

Duration:
This course consists of self-directed online learning (video lectures followed by completion of various tasks and activities), coupled with facilitator/tutor support over Telegram group chat, Telegram individual chat and seven scheduled Zoom group support sessions, one session per week.

NQF Level 5: 51 Credits

Unit standards awarded upon successful completion
of this learning programme:

252037Build teams to achieve goals and objectives
NQF 5 – 03 credits
252043Manage a diverse workforce to add value
NQF 5 – 03 credits
10146Supervise a project team of a developmental project
to deliver project objectives
NQF 5 – 14 credits
114226Interpret and manage conflicts within the workplace
NQF 5 – 08 credits
15224Empower team members through recognising strengths,
encouraging participation in decision making and
delegating tasks
NQF 5- 04 credits
15228Advise on the establishment and implementation
of a QMS for skills development and other purposes
NQF 5 – 10 credits
114925Manage learner information using an information
management system
NQF 5 – 04 credits
115791Use language and communication strategies for vocal
and occupational learning
NQF 5 – 05 credits

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