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Education, Training and Development Coordination and Administration Skills Programme



This course will equip training coordinators and learning administrators to:

  • Identify needs and suitability of applicants to learning programmes and processes
  • Coordinate learning interventions and carry out related learner administration
  • Measure and report on learner satisfaction, assessments, transfer of learning and productivity


It provides a theoretical and experiential understanding of coordinating learning and administering learner information, learning records, and results.

Participants in the programme review the quality assurance requirements of delivering education and training in their organisations and work together to identify the systems and tools required to meet these challenges.

This course consists of self-directed online learning (video lectures followed by completion of various tasks and activities), coupled with facilitator/tutor support over Telegram group chat, Telegram individual chat and four scheduled Zoom group support sessions, one per week.

NQF Level 4: 29 Credits

Unit standards awarded upon successful completion of this learning programme:

123393 Carry out course administration
NQF 3 – 3 Credits
15227 Conduct skills development administration in an organisation
NQF 4 – 4 Credits
119465 Write/present/sign texts for a range of communicative contexts
NQF 3 – 5 Credits
9015 Apply knowledge of statistics and probability to critically interrogate and effectively communicate findings on life related problems
NQF 4 – 6 Credits
7468 Use mathematics to investigate and monitor the financial aspects of personal, business, national and international issues
NQF 4 – 6 Credits
119457 Interpret and use information from texts
NQF 3 – 5 Credits


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