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IPD April 2014 Newsletter


"What office is there which involves more responsibility, which requires more qualifications, and which ought, therefore, to be more honourable, than that of teaching?"

Harriet Martineau

To give instruction or advice in the capacity of a coach, to instruct.

Coaching is a cooperative process utilised to solve performance issues or up-skill employees, advancing their competencies and, as a rule, forms part of any line manager's functions.

Coaching directs the team/employee learning in a manner which focuses on immediate problems or opportunities, while correcting unsuitable behaviour. The coach instructs the employee what to do, taking on a facilitation role in order to create on-the-job guidance. Most communication from the learner's side is limited to appropriate feedback and to seek further assistance and advice.

A wise and trusted counsellor or teacher, an influential senior sponsor or supporter.

A mentor is "...someone who helps someone else learn something that he or she would have learned less well, more slowly, or not at all if left alone." - Chris Bell, author/consultant.

Mentoring is utilised to provide support and guidance to an employee in their career pathing. It involves long term career develpment and skills development and is based on the mentor listening to the mentee first and then making appropriate suggestions based on the mentor's work and life experience.

From an ETD and a Management perspective, both approaches are vitally important to the development of the skills needed to increase productivity and motivation and can be hugely beneficial if applied correctly. If the appropriate approach is taken according to each particular situation that arises, valuable lessons can be learnt and both the objectives of the organisation or team and the individual's career development are enhanced.


  • Public Schedule for Management Programmes open!
  • The next IPD verification will be in April; all learners are urged to submit and get their results before then.
  • Annexure 2: Work Skills Plans need to be submitted by the 30th of April 2014.

Having started off as the Administrator at The Institute of People Development (IPD) in February 2012, Liezl Kleynhans has worked her way to the position of Project Coordinator.

While Liezl's FAIS Credit in short term insurance is not a qualification in line with her current work, she is passionate about the IPD brand and works wholeheartedly to ensure that all projects are completed successfully and on time. She loves the challenges that arise with each project being different and prides herself on ensuring that, no matter how big or small a project may be, it is a success.

Liezl's professional goal is to provide consistently excellent client service; which she achieves by working according to the ethos that no problem is too difficult to solve. She draws inspiration from her favourite quote; "Strive not to be a success, but rather to be of value," Albert Einstein.

Liezl has one son, Trent, who is the light of her life. A self-confessed nerd, Liezl is a gamer and spends her spare time trying out the latest tech-gadgets. She also enjoys scrapbooking, mostly featuring pictures of her family.

Photo caption:
Left to right: Liezl Kleynhans and Donald Lesele

With a Diploma in ODETDP and a Certificate certifying him as proficient in psycho-social support, kids clubs, community capacity enhancement programmes, basic counselling for children, train-the-trainer in child anti-trafficking, monitoring and evaluation, parenting skills programmes, computer literacy, office administration and first aid - Donald Lesele is well qualified for his position as Learning and Development Coordinator at The Institute of People Development (IPD).

Donald first began working at IPD in January 2012 and is passionate about skilling the nation, changing the world through education and training and becoming an expert in the learning and development field. Donald is inspired by a quote by Sir Claus Moser; "Education costs money, but then so does ignorance."

At IPD, Donald enjoys the fact that he is given the opportunity to interact with different people and share knowledge, but also learn from those who learn from IPD. He most enjoys seeing how others develop and benefit from skills shared, enabling them to achieve their own personal development and successes.

Ever the family man, Donald enjoys spending his spare time with his wife, Lindiwe and his two children, Lethabo and Reabetswe. He also enjoys reading the Bible and other inspirational books, playing chess, spending time with friends and listening to music.


The importance of management training
By Mark Orpen, CEO and Chairman of The Institute of People Development

Issued by The Old Shanghai Firecracker Factory

South Africa is currently displaying a keen focus on Skills Development, as is evidenced by the South African National Skills Development Strategy (NSDS). Skills Development undoubtedly plays a key role in the country's economic future, but are organisations spending their training funds wisely? Are staff being sent on relevant training courses or are organisations merely trying to up their B=BBEE scores with whatever training is most convenient to them? Simply training staff is not enough. Real experience must be gained through Skills Development to ensure that potential employees can actually perform according to their job descriptions.

In conjunction with the need for Skills Development, management training is essential. The Institute of People Development recently made the decision to offer specific management programmes, as well as Recognition of Prior Learning for managers, ipon the realisation that many people aspiring to a management position cannot further advance in their careers if they do not have a formal management qualification. It was also found that employees that were particularly proficient in a particular skill are being promoted to management level based on their technical skills; but being a good salesman does not necessarily equate to being able to manage a sales team.


  • Assmang Chrome: Dwarsrivier Mine - ETD NQF Level 5
  • Rand Water - Submissions for ETD NQF Level 5 Certificate
  • BHP Billiton - Review Workshop for RPL in Management Qualification Level 4
  • MCM Mine: Botswana - Train-the-Trainer
  • NAMDEB: Namibia - Assessor and Moderator
  • Spar Southrand DC - Train-the-Trainer


  • RPL Planning Workshop
  • RPL Review Workshop
  • ReCr8 Seminar
  • Planning for Managers
  • Performance Management
  • NQF Support Link: Training Management

Education, Training and Development:

  • Qualification: FET Certificate OD ETD Practices (NQF 4) (5 days)
  • Needs Analysis & Skills Planning
  • Learning Programme Design & Materials Development
  • RPL Planning Workshop
  • RPL Review Workshop
  • Training, Assessment and Coaching
  • Facilitation, Coaching & Mentoring
  • Assessment, Moderation & Evaluation
  • Qualifications, Standards & Curriculum Design & Development
  • L&D Management & Quality Management


Congratulations to Rochelle Vetman who has been selected as IPD's Employee of the Term.

Thank you for your consistent dedication to your work, to the Learning & Development industry and to IPD, we appreciate you more than you know.

Well done!

Enjoy the Easter break, take some time for rest and relaxation, and travel safely!

PLEASE NOTE: IPD will be closed on the 2nd of May 2014

For more information, or to find out about the IPD training schedule, please visit, call us on (011) 315 2913 or

Copyright � 2013 - The Institute of People Development