In this month's issue
Every month for the past 8 months our staff receive commendations for great service, and we want to share some of these with you! Extract:
I have had reason to interact with Mr Martin Mabaso over the past year in his capacity as Learner Administrator and in mine as an IPD learner.
I am writing to you to express my delight at the extraordinary service, which I received from him. I found Martin's professionalism, patience and tenacity refreshing in an industry where mediocrity is the standard. Martin is truly an asset to your organisation and his excellent customer centred approach must be applauded.
I am positive that you are already aware of Martins exceptional service but I thought that I would express my appreciation anyway.
ReCr8 was launched in February with great success. The first lesson we have learned is finding out more about yourself, how you communicate, think, manage conflict and learn may well make you a better L&D Practitioner! The common denominator for most participating practitioners was the `human factor' and the passion we have for learning and development. ReCr8 stokes the fire again! Call us to re-ignite your training team!
The Feb 2011 intake is off to a great start and the list of topics for research projects shows great potential for some great materials to IPeDia Reference Resources! Please submit any best practices case studies to email@example.com for inclusion as IPeDia Reference Resources.
RPL is BIG again, mainly as a result of many organisations starting to enforce legitimate qualifications for their L&D staff. Getting what you deserve for all the experience you have built seems like the way to go! On this note, SAQA have just had their RPL focussed conference, creating conversation around the issues of RPL again.
PS: Do not forget to claim your discount for SABBP membership fees if you are an IPD graduate with a National Certificate or National Diploma and NQF 4, 5 or 6!
THE CLOCK IS TICKING TOWARDS WSP TIME: The purpose of the learning needs analysis.
A Skills Audit is a process for measuring and recording skills of an individual or a group. The main reason for this is to identify the current skills and knowledge within the organisation and the skills and knowledge the organisation still requires.
Skills audits therefore determine the training/learning needs of the organisation and can also be useful in the restructuring of a company, which has stimulated negative connotations to such audits! The facts remain that if a skills audit is conducted correctly you would have job-fit, fit-to-purpose skills and a productive team!
As a result of Labour, Recruitment, Skills Development, BEE and Employment Equity Act policies and procedures, obtaining and then retaining the right person for the right job remains a fine art! For this purpose, it is crucial to have conducted a learning needs analysis for each individual and for the organisation as a group. Placing the correct person into the correct environment and then ensuring they are properly skilled creates the productivity that leads a DEFINITE ROI for training.
The outcome of the audit gives us a clear picture of the learning that has already taken place and what needs to take place. This gives us the gap analysis information we need to make decisions about training interventions and the development of individuals within their careers, any articulation that needs to be done and the processes that need to be put into action.
Heather Watson from The Skills Framework states: "The key piece of information an organisation needs to improve and to deliver to its Mission Statement and strategy is to know what skills and knowledge the organisation requires and what skills and knowledge the organisation currently has."
The skills audit provides a snapshot of the organizations skills base, identifying specific training needs and allowing for prioritisation of learning meeting individual and organisational needs.
The benefits of conducting a learning needs analysis (Skills Audit) will give you the following information:
TRAINING GAME: ABC's of Me
You have been hired by the Creative Classroom Company to illustrate a poster to help children learn their ABCs. By happy coincidence, you and your first name are the subject of the poster!
First, take a piece of flipchart paper and write your name vertically down the left side.
Next, choose a word that starts with each letter of your name. The word should describe something about you. Write those words horizontally across the paper, using the letters of your name as the first letter of each descriptive word.
After you have listed your words, draw an accompanying picture to illustrate each.
When you are finished, tape your poster to the wall.
Allow five to ten minutes for set-up and drawing. When all posters are complete, have people introduce themselves using their name drawing. Depending on the size of the group, you may want to debrief in smaller groups. If possible, leave the drawings posted throughout your training session.
With thanks to: http://www.businesstrainingworks.com/Train-the-Trainer/Icebreakers-Free.html
2011 PUBLIC TRAINING SCHEDULE - MIDRAND (GAUTENG)
For more information about our OD-ETDP training programmes and our soon to be launched Generic Management Programmes, visit our website at www.peopledevelopment.co.za and embark on an exciting journey of outcomes-based learning through IPD. All programmes are available in other Provinces on demand.
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