Institute of People Development Advisor - August 2009
Seek first to understand, then to be understood - S Covey

In this month's issue

  • What's new?
  • Bursary applications
  • Managing the human animal
  • 2009 Public Training Schedule


IPD is busy cleaning the red carpet for our annual graduation ceremony and diplomandi are requested to diarise 2 October 2009 and look out for your formal invitation!

Learners attending the CPD programme had the opportunity to attend two useful and interesting lectures addressing: Facilitating learning in routine and complex situations; presented by Prof John Aitchison and Len Turner. This month's article that follows covers a portion of the this lecture and we hope this will assist many ETD Practitioners.


A recent press release announced The Institute of People Development (IPD) and the SERVICES SETA (SSETA) were inviting 20 partly funded BURSARY APPLICATIONS from Western Cape and 20 partly funded BURSARY APPLICATIONS from KwaZulu Natal. Some of these bursaries are still available, so all eligible ETD Practitioners (holding a minimum first degree) and working for a constituent SSETA employer or accredited providers, and wishing to participate on the Continuous Professional Development (CPD) programme for ETD Practitioners must submit a quote request and then submit their CV to


In a recent IPD lecture, Professor John Aitchison mentioned the insights in the book: Nicholson, N. 2000. Managing the human animal. London: Texere, in which he notes that educators, trainers and managers have to take cognisance of some of the cognitive and affective traits hardwired into us because of our evolutionary ancestry.

Emotions before reason

It is a myth that rational decision-making and unemotionality rule in the world of work. In fact it takes great effort for most people to stay reasonable and we can remain rational for only limited stretches of time and aided by tools and disciplines.

Confidence before realism

We tend to try and tough it out in situations where we cannot avoid a challenge - there was no point in trying to run away from a sabre-tooth tiger. Unfortunately it means that in the work situation we ignore or discount the cues that might tell us we should walk away from a confrontation we will loose.

Loss aversion and the quest for control

We have a much stronger drive to avoid loss than to seek gains (which may explain why small investors always sell their stock shares far too late!) Though people are loss-averse they will seek out risk and embrace change if they believe it will help them avoid future loss.

Classification before calculation

Our brains are programmed to make quick and efficient classifications of people and situations. So stereotypes are an essential survival tool and they are often, in fact remarkably accurate.

Stories before spreadsheets

We find meaning in stories and narratives not data. Any information concerning people gets recorded and replayed as a dramatic story having to do with motives and feelings.

We support kith and kin and near kin and workmates against strangers (the latter usually including management)

Wouldn't you? People identify first and foremost with the small groups they belong to. Only through such groups can you usually get people to make sacrifices for the organisation as a whole.

Gossip, narrative and grooming

The main grooming and information service that people give to each other. This is why the tea room is the main information node in most organisations. Informal communication is the lifeblood of all communities.

The contractual instinct

We are all deeply attuned to implicit contracts and expect them not to be violated.


Organizations tend to get the leaders they deserve because of their structures and cultures.

Hierarchies are inevitable

We can do away with the formal structures of status hierarchy but can never eradicate informal pecking orders of power and influence. People, especially men, will always establish hierarchical relationships by competing for reputation and status.


For more information about all our OD-ETDP training programmes, visit our website at and embark on an exciting journey of Outcomes-Based Learning through IPD. All programmes are available in other Provinces on demand.

Click the programme title below to download a detailed PDF brochure.

Learning Programme Registered qualifications/unit standards included in the programme Training Dates
Recognition of Prior Learning Intake NQF4 Certificate in OD-ETD Practices (120 credits)
NQF5 Certificate in OD-ETD Practices (120 credits)
NQF5 Diploma in OD-ETD Practices (240 credits)
26 August 2009
Train The Trainer 114924 - Demonstrate understanding of the OBET approach within the context of a NQF
123396 - Define target audience profiles and skills gaps 117870 - Conduct targeted training and development using given methodologies
117877 - Perform one-to-one training on the job
07 - 11 Sep
ETD Co-ordination and administration 123393 - Carry out course administration
15227 - Conduct skills development administration in an organisation
19 - 20 Nov
Learning and RPL advising 10294 - Identify and respond to learners with special needs and barriers to learning
117865 - Assist and support learners to manage their learning experience
12544 - Facilitate the preparation and presentation of evidence for assessment
7389 - Help learners with language and literacy across the curriculum
16 - 18 Nov
Needs Analysis & Skills Planning (SDF Training) 123396 - Define target audience profiles and skills gaps
15218 - Conduct an analysis to determine outcomes of learning for SD and other purposes
15217 - Develop an organisational training and development plan
15232 - Coordinate planned skills development interventions in an organisation
15222 - Promote a learning culture in an organisation.
15221 - Provide information and advice regarding skills development and related issues
06 - 09 Oct
Learning Programme Design & Materials Development 114924 - Demonstrate an understanding of OBETů
123401 - Design outcomes-based learning programmes
123394 - Develop outcomes-based learning programmes
10305 - Devise interventions for learners with special needs
12 - 16 Oct
Facilitation, Coaching & Mentoring 117871 - Facilitate learning using a variety of given methodologies
10294 - Identify and respond to learners with special needs and barriers to learning
117874 - Guide learners about their learning, assessment and recognition opportunities
117865 - Assist and support learners to manage their learning experiences
123398 - Facilitate the transfer and application of learning in the workplace
12 - 16 Oct
Assessment, Moderation & Evaluation 115755 - Design and develop outcomes-based assessments
115753 - Conduct outcomes-based assessments
115759 - Conduct moderation of outcomes-based assessments.
123397 - Evaluate a learning intervention using given evaluation instruments
14 - 18 Sep
ETD Management & Quality Management 15237 - Build teams to meet set goals and objectives
15233 - Harness diversity and build on strengths of a diverse working environment
10146 - Supervise a project team of a developmental project to deliver project objectives
114226 - Interpret and manage conflicts within the workplace
15224 - Empower team members through recognising strengths, encouraging participation in decision making and delegating tasks
15228 - Advise on the establishment and implementation of a QMS for SD practices in an organisation
114925 - Manage learner information using an information management system
17 - 21 Aug
CPD Programme in OD-ETD Practices (Continuous Professional Development) 50331 - National Certificate in OD-ETD Practices - NQF 6 (145 credits)
1-year programme - 8 x CPD modules
Aug 2009 (Western Cape)
Nov 2009 (KZN)
Jan 2010 (Gauteng)

To download IPD House Training Center Brochure including map: click here.

Submit Enquiry, send us an email, or call us on (011) 315-2913.
Institute of People Development - Accredited Education & Training Provider ETDP 0133