|Institute of People Development Advisor - August 2009|
Seek first to understand, then to be understood - S Covey
In this month's issue
IPD is busy cleaning the red carpet for our annual graduation ceremony and diplomandi are requested to diarise 2 October 2009 and look out for your formal invitation!
Learners attending the CPD programme had the opportunity to attend two useful and interesting lectures addressing: Facilitating learning in routine and complex situations; presented by Prof John Aitchison and Len Turner. This month's article that follows covers a portion of the this lecture and we hope this will assist many ETD Practitioners.
BURSARY APPLICATIONS - INVITATION TO APPLY
A recent press release announced The Institute of People Development (IPD) and the SERVICES SETA (SSETA) were inviting 20 partly funded BURSARY APPLICATIONS from Western Cape and 20 partly funded BURSARY APPLICATIONS from KwaZulu Natal. Some of these bursaries are still available, so all eligible ETD Practitioners (holding a minimum first degree) and working for a constituent SSETA employer or accredited providers, and wishing to participate on the Continuous Professional Development (CPD) programme for ETD Practitioners must submit a quote request and then submit their CV to email@example.com
INSIGHTS INTO MANAGING THE HUMAN ANIMAL
In a recent IPD lecture, Professor John Aitchison mentioned the insights in the book: Nicholson, N. 2000. Managing the human animal. London: Texere, in which he notes that educators, trainers and managers have to take cognisance of some of the cognitive and affective traits hardwired into us because of our evolutionary ancestry.
Emotions before reason
It is a myth that rational decision-making and unemotionality rule in the world of work. In fact it takes great effort for most people to stay reasonable and we can remain rational for only limited stretches of time and aided by tools and disciplines.
Confidence before realism
We tend to try and tough it out in situations where we cannot avoid a challenge - there was no point in trying to run away from a sabre-tooth tiger. Unfortunately it means that in the work situation we ignore or discount the cues that might tell us we should walk away from a confrontation we will loose.
Loss aversion and the quest for control
We have a much stronger drive to avoid loss than to seek gains (which may explain why small investors always sell their stock shares far too late!) Though people are loss-averse they will seek out risk and embrace change if they believe it will help them avoid future loss.
Classification before calculation
Our brains are programmed to make quick and efficient classifications of people and situations. So stereotypes are an essential survival tool and they are often, in fact remarkably accurate.
Stories before spreadsheets
We find meaning in stories and narratives not data. Any information concerning people gets recorded and replayed as a dramatic story having to do with motives and feelings.
We support kith and kin and near kin and workmates against strangers (the latter usually including management)
Wouldn't you? People identify first and foremost with the small groups they belong to. Only through such groups can you usually get people to make sacrifices for the organisation as a whole.
Gossip, narrative and grooming
The main grooming and information service that people give to each other. This is why the tea room is the main information node in most organisations. Informal communication is the lifeblood of all communities.
The contractual instinct
We are all deeply attuned to implicit contracts and expect them not to be violated.
Organizations tend to get the leaders they deserve because of their structures and cultures.
Hierarchies are inevitable
We can do away with the formal structures of status hierarchy but can never eradicate informal pecking orders of power and influence. People, especially men, will always establish hierarchical relationships by competing for reputation and status.
PUBLIC TRAINING SCHEDULE
For more information about all our OD-ETDP training programmes, visit our website at www.peopledevelopment.co.za and embark on an exciting journey of Outcomes-Based Learning through IPD. All programmes are available in other Provinces on demand.
To download IPD House Training Center Brochure including map: click here.
|Institute of People Development - Accredited Education & Training Provider ETDP 0133|