Institute of People Development Advisor - March 2008

IN THIS MONTH'S ISSUE

  • What's New?
  • OD-ETDP Book - Special Price for March 2008 only!
  • Issuing of learner certificates is now gaining momentum!
  • Moving from compliance to performance - emerging quality measurement indicators
  • Public Training Schedule

WHAT'S NEW?

1. IPD House is centrally located between Pretoria and Johannesburg and easily accessible from the N1, Midrand. With easy access from OR Thabo airport, IPD House offer a quiet and tranquil mini-conference and training venue, at competitive rates. For more detail please visit us online at: www.peopledevelopment.co.za/centre.asp

2. Highly skilled, motivated and an experienced and professional OD-ETD Practitioners wanting to join the IPD team as trainers and assessors (and currently holding a full qualification in OD-ETD Practices) are invited to upload their CV and supporting documents to our website www.peopledevelopment.co.za/trainerapp/ for consideration as contract associates. Applications CLOSE - 31 March 2008!

3. Committed to the transformation of workplace ETD? Self-managed, accountable for professional work outputs within a small progressive and entrepreneurial team? People with experience in the ETD industry and fitting the descriptions of vacant positions as advertised on the IPD website are invited to apply for full time employment. Please visit www.peopledevelopment.co.za/vacancies.asp now to apply.


OD-ETDP BOOK - SPECIAL PRICE FOR MARCH 2008 ONLY!

The latest book, Occupationally directed ETD Practices: 2007, Meyer & Orpen published and distributed by Lexis Nexis Butterworths is gaining recognition from many SETAs. This book is an ideal self-study guide for all ETD Practitioners completing qualifications in OD-ETD Practices (NQF Level 5) or attending OD-ETD skills programme through any provider. Filled with self-assessments, individual and group activities, case studies and CCFO assessments, this book is a must for every ETD Practitioner in the country. In excess of 1500 copies have already been sold since its launch in October 2007.

"This is, in my opinion the definitive text on Skills Development in South Africa. The ETD Practitioner of today is the new-age HR specialist who requires a wealth of insight and sensitisation on issues way-beyond the scope of the conventionally taught programmes being offered in our Universities and this book manages to capture many of these issues and deal with them providing clear insight and understanding."

"As a SETA CEO I would suggest that this book becomes compulsory contextual reading for every would-be Training Provider, SETA Stakeholders both within the organised Business as well as Labour communities and certainly for all staff employed within the Departments of Labour and Education, at SAQA and especially within SETAs. Skills Development Facilitators, Assessors, Moderators and Verifiers would also benefit from being exposed to the scope of coverage of this text". (Ivor Blumenthal CEO: Services SETA)

Ensure to order your publication online on or before 31 March 2008 to qualify for this month's special rate - not to be repeated again! Order online now: www.peopledevelopment.co.za/etdpbook/ and pay only R 210.00 + VAT + delivery costs.


ISSUING OF LEARNER CERTIFICATES NOW GAINING MOMENTUM!

Notwithstanding IPD's good track record of sustaining institutional accreditation and learning programmes approval, many learners over the past 36 months have experienced delays in receiving certificates of competence due to various system barriers. From mid-2007, IPD instituted quarterly verifications, upgraded its learner administration process and appointed dedicated staff to handle this backlog. Mrs Izelle Bester, Senior Project Manager overseeing this project has announced that more than 60% of learner certification has been resolved and her team is making good headway and aims to have all 2005 to 2007 assessment results registered on the NLRD by June 2008. As a call for assistance, Izelle has requested that any past IPD learner (during 2005 - 2007) who has not yet received their assessment results or certificates. Send an e-mail to support@peopledev.co.za with the following information to process outstanding certificates and results:

  • ID number and full name of candidate;
  • Name and date (year) of learning programme attended;
  • PoE submission date;
  • Name of your assessor and
  • The signed summative assessment feedback report.


MOVING FROM COMPLIANCE TO PERFORMANCE - EMERGING QUALITY MEASUREMENT INDICATORS…

During March 2008, the ETDP SETA held its 2nd Annual Colloquium titled `Moving from Compliance to Performance', proving great success for many participants. The main theme was the shift in focus of quality assurance; stimulated by the ongoing question: `Is the provision of ETD promoting sustainable employability?'

In her opening address, Mrs Nombulelo Nxesi, CEO of the ETDP SETA announced: "What is measured is what we do. If we assess that people are complying with policies and procedures, then that is what they will do. If we assess performance and outcomes then that is what we will do and that is where the measurement of learning provision must go."

Nxesi continued with: "Meeting statistical targets has the danger of merely meeting compliance; we accredited thousands of providers but is there quality provision? We have registered thousands of assessors but are assessment practices meeting consistent quality OBE requirements? We enroll hundreds of interns and learners to learnerships, but do they become truly employable through they process? We comply, but we may not be performing…"

Nxesi concluded, emphasizing: "Ensuring the qualifications and competence of trainers is now a key strategy for the ETDP SETA, as is participation in and evaluation of the learning programmes. Furthermore, the cost benefit to participants in funded learning programmes must also be evaluated. These are some of the main QA initiatives currently on the table for 2008."

In her address on the rationalization of SAQAs Quality Assurance regime through the Quality Council for Trades and Occupations (QCTO), Mrs Sebololo Mokhobo-Nomvete reiterated that: "Standards generation and quality assurance should reside under one roof was a core recommendation from the NQF review process. From these recommendations, a rationalization of ETQAs to three Quality Councils to QA learning within the NQF, that SAQA becomes an Apex national organisation for leadership and governance. These three quality councils are: HEQC, Umalusi and the QCTO."

Mokhobo-Nomvete explained, "The QCTO will quality assure all workplace-based ETD qualifications; report to the Dept of Labour; develop standards and qualifications and QA learning delivery across all 10 NQF levels; work through fit for purpose panels and communities of expert practices (CEP); rationalize the work of SETA ETQA bodies, who will continue to operate under the QCTO."

She continued explaining, "The organizing framework for occupations should be clustered into 14 categories (like revised NQF fields) guides the QCTO in terms of what standards, qualifications and curriculum will be developed and registered on the NQF. A higher scale of evaluation by the QCTO will be the effect of implementing this at both systemic and individual levels." Mokhobo-Nomvete then highlighted that training providers will have greater access to curriculum and assessment guidelines to ensure relevant learning programme development and assessments. She further stated that SETAs will have to implement impact assessments and that developing skills for assessors / learning facilitators for vocational / occupational learning (incl. mentors and coaches) will need to be amplified.

Mr Daryl McLean, Director of eQuality Solutions, presented findings from a sector wide research project conducted by his company: "58% of providers believe that quality assurance is achieving the purpose of quality assurance (improving quality of provision of ETD) in the sector, and 18% disagreed, raising issues of time delays, lack of staff competence, unnecessary bureaucracy, etc. Despite being a small improvement on previous years findings, the shift from compliance to performance means moving from measuring inputs and processes to measuring results. SAQA will now be auditing the ETQA on results, so the ETQA will have to audit providers in terms of their results."

The ETDPSETA then facilitated working group sessions toward a proposed framework for measuring provider performance in the future.

Mark Orpen, CEO of the Institute of People Development, reporting on behalf of a working group, succinctly summarized the proposed measurement indictors to the house, as including both input and output measures and recorded: "Critical input success factors to ETD are and will always remain: learner selection, the terms of participation, learner support. The critical output indicators include: learner satisfaction, assessment results, transfer of learning, employer satisfaction."

Responding to the question: How will we then implement provider performance measurements? Professor John Landman presented a comprehensive paper providing various benchmarked guidelines. Landman stated: "It is important to know and understand what evidence means, before we understand what evidence may be required." Landman further questioned whether audits should be implemented `for performance' or `in response to a complaint' and then concluded with the statement that auditing should nevertheless be a developmental process.

The Institute of People Development will now be taking forward the practical implementation of these quality assurance criteria through its 2008 - Post Graduate Certificate in OD-ETD Practices programme scheduled to start end July 2008. All professional workplace trainers and vocational educators are encouraged to participate on this first of its kind continuous professional development program.


PUBLIC TRAINING SCHEDULE

For more information about all our OD-ETDP training programs, visit our website at www.peopledevelopment.co.za and embark on an exciting journey of outcomes-based learning through IPD. All programmes are available in other provinces on demand.

Learning Programme Registered qualifications/unit standards included in the programme Training Dates
Needs Analysis & Skills Planning 123396 - Define target audience profiles and skills gaps.
15218 - Conduct an analysis to determine outcomes of learning for SD and other purposes.
15217 - Develop an organisational training & development plan.
15232 - Coordinate planned skills development interventions in an organisation.
15222 - Promote a learning culture in an organisation.
15221 - Provide information and advice regarding skills development and related issues.
15227 - Conduct skills development administration.
17-20 March 2008
Train the Trainer (NQF Level 4) 114924 - Demonstrate understanding of the OBET approach within the context of a NQF.
117870 - Conduct targeted training and development using given methodologies.
117877 - Perform one-to-one training on the job.
10294 - Identify and respond to learners with special needs and barriers to learning.
117865 - Assist and support learners to manage their learning experiences.
12544 - Facilitate the preparation and presentation of evidence for assessment.
14-18 April 2008
Recognition of Prior Learning Intake NQF4 Certificate in OD-ETD Practices
NQF5 Certificate in OD-ETD Practices
NQF5 Diploma in OD-ETD Practices
30 April 2008
Assessment, Moderation and Evaluation 115755 - Design and develop outcomes-based assessments.
115753 - Conduct outcomes-based assessments.
115759 - Conduct moderation of outcomes-based assessments.
123397 - Evaluate a learning intervention using given evaluation instruments.
12-16 May 2008
ETD Management & Quality Management 15237 - Build teams to meet set goals and objectives.
15233 - Harness diversity and build on strengths of a diverse working environment.
10146- Supervise a project team of a developmental project to deliver project objectives.
114226 - Interpret and manage conflicts within the workplace.
15224 - Empower team members through recognising strengths, encouraging participation in decision making and delegating tasks.
15228 - Advise on the establishment and implementation of a QMS for SD practices in an organisation.
114925 - Manage learner information using an information management system.
19-23 May 2008
Recognition of Prior Learning Intake NQF4 Certificate in OD-ETD Practices
NQF5 Certificate in OD-ETD Practices
NQF5 Diploma in OD-ETD Practices
26 May 2008
Facilitation, Coaching & Mentoring 117871 - Facilitate learning using a variety of given methodologies.
117877 - Perform one-to-one training on the job.
10294 - Identify and respond to learners with special needs and barriers to learning.
117874 - Guide learners about their learning, assessment and recognition opportunities.
117865 - Assist and support learners to manage their learning experiences.
123398 - Facilitate the transfer and application of learning in the workplace.
115789 - Sustain oral interaction across a wide range of contexts & critically evaluate spoken texts.
09-13 June 2008
Needs Analysis & Skills Planning 123396 - Define target audience profiles and skills gaps.
15218 - Conduct an analysis to determine outcomes of learning for SD and other purposes.
15217 - Develop an organisational training and development plan.
15232 - Coordinate planned skills development interventions in an organisation.
15222 - Promote a learning culture in an organisation.
15221 - Provide information and advice regarding skills development and related issues.
15227 - Conduct skills development administration.
02-05 June 2008
Post Graduate CPD Programme Intake NQF6 Certificate in OD-ETD Practices 04 July 2008

To download IPD House Training Center Brochure including map: click here.

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