L&D: Level 5 Courses

ETD Management & Quality Management

This programme is aimed at those candidates that have a baseline competence in general management, Human Resource management or Learning & Development (L&D) management practices. A minimum of two years’ work experience as supervisor, manager, HR practitioner or trainer is therefore recommended. The programme enables specialisation in the L&D Management and Quality Management role. The programme may also be taken as part of the National Diploma: OD-ETD Practices at NQF SAQA ID 50333.

This skills programme will equip L&D managers and Quality managers to:

  • Develop strategic and operational plans for any skills development project, for example, developing a project plan which maps out the objectives, outputs, processes, responsibilities, timeframes and resource requirements for a learning project
  • Develop and implement systems, tools and processes for managing the quality of the learnerships, skills programmes or other L&D they aim to deliver


Research nationally and internationally shows that the role of L&D managers has begun to shift, particularly in organisations that face uncertain market conditions.

Staff often need to be able to learn on the job and from the job; they need
multi-skilled, flexible, self-managerial and teamwork competencies. L&D
managers must be able to embed education and training within workplace
processes.

Participants will gain an understanding of project management, the role of L&D in learning organisations and the development and implementation of quality management systems. They will also analyse the management requirements of L&D in their organisations, share their challenges with one another and work together in developing the systems and tools to meet these challenges.
Research nationally and internationally shows that the role of L&D managers has begun to shift, particularly in organisations that face uncertain market conditions.

Duration:
This course consists of self-directed online learning (video lectures followed by completion of various tasks and activities), coupled with facilitator/tutor support over Telegram group chat, Telegram individual chat and seven scheduled Zoom group support sessions, one session per week.

NQF Level 5: 51 Credits

Unit standards awarded upon successful completion
of this learning programme:

252037Build teams to achieve goals and objectives
03 credits
252043Manage a diverse workforce to add value
03 credits
10146Supervise a project team of a developmental project
to deliver project objectives
14 credits
114226Interpret and manage conflicts within the workplace
08 credits
15224Empower team members through recognising strengths,
encouraging participation in decision making and
delegating tasks
04 credits
15228Advise on the establishment and implementation
of a QMS for skills development and other purposes
10 credits
114925Manage learner information using an information
management system
04 credits
115791Use language and communication strategies for vocal
and occupational learning
05 credits

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